Sally represents New Wave Property Management, a CACM member. Joe is a new employee going through training.
They are walking down the street of a Community Interest Development.
Joe and Sally are sitting in her office. Joe has questions about branding, meaning the use of CACM logos and such.
Joe and Sally are eating lunch with Mack, a long time employee of New Wave Property Management. He's telling Joe about finance and insurance standards that CACM members must adhere too.
Sally and Joe are heading to a CACM training class. They are discussing communication, conflict of interest, and gratuities.
Sally and Joe are leaving the CACM training class. Joe has questions about company fees and funds.
Joe and Sally are in the New Wave Property Management offices. Joe is asking about what happens if someone violates the Code of Ethics. Sally introduces Joe to Veronica, the chair of the CACM Professional Standards Committee.